The room was spacious and comfortable for six, providing ample space for the family. Staff were friendly and helpful throughout the stay, contributing positively to the experience. However, the overall cleanliness was a concern, with lingering smells and unsatisfactory bedding. The location was somewhat inconvenient due to poor signage from the highway, making it harder to find, which detracted from the experience.

good staff but lacks some amenities

The staff were exceptionally friendly, making check-in smooth. The room was spacious and ideal for families, providing plenty of room to move around.

However, the absence of a pool was disappointing.

We enjoyed a spacious room with a kitchenette and loved relaxing by the warm pool, which was quite a treat. The BBQ facilities were a great touch for a laid-back evening with family. Just be ready for some minor updates needed around the hotel, but overall, a pleasant stay! 😊

cozy rooms with spacious layouts, perfect for families traveling with kids

Staff made you feel comfortable!

The hotel offers spacious rooms with a convenient kitchenette, perfect for business travelers. I appreciated the responsive staff who quickly handled my requests and the warm atmosphere in the lobby. The free parking was a great perk, making travel to local meetings hassle-free.

The pool was not operational during my stay. Communication gaps regarding amenities were evident.

I truly appreciated the warm and inviting lobby decor, which made it feel so welcoming. The spacious rooms were easy to navigate, enhancing comfort during my stay. The staff were attentive and responsive, addressing my needs promptly.

Improve communication about pool towel availability.

great central spot for exploring charleston's parks and landmarks

My stay was wonderful as the hotel offers easy access to beautiful parks like Charles Towne Landing State Historic Site and cozy strolls through downtown, allowing me to discover so many local landmarks with just a short drive, making it feel like a true getaway despite a few minor hiccups.

I had a pleasant stay with my partner. The spacious King Suite with Sofa Bed provided comfort and space to relax during our road trip. Despite the loud music from the nearby bar on weekends, overall, the friendly staff made our experience enjoyable.

Friendly front desk staff made check-in smooth.

I was appalled at the state of the room. It reeked of smoke, despite being listed as a non-smoking area. The mattress was like sleeping on a rock, leaving me with a backache. To make matters worse, I found cockroaches in the bathroom and the towels were stained and had an unpleasant odor. I simply couldn’t believe the level of neglect.

This place suits me perfectly! I love the free Wi-Fi, spacious rooms, and 24-hour reception. The staff even helped me find my lost barrette on my first stay. Highly recommend it for your next trip. I'm coming back soon!

The spacious rooms made it comfortable for our family during our stay.

The first room we received had a broken door, and we struggled to get a functioning room.

I had a bit of a mixed experience during my 6-night stay. The room was spacious and clean, which I really appreciated. The breakfast varied daily, so I didn't get bored and found something enjoyable each morning. Although it was mid-renovation, it still felt like a solid choice overall.